Returns & Exchanges
We want you to be fully satisfied with your AVI-8 timepiece, which is why we offer a 30-day return window for items in their original, unworn condition. If your watch doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the timepiece in its original aviator-inspired packaging, ensuring all protective films, manuals, and warranty cards are included.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Inspection and Refund
Once our warehouse receives and inspects your return for quality assurance, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing